For Unterwegs protecting your personal data during your visit of our sites is essential.
You can feel safe visiting our websites as we strictly observe the legal regulations when we process your personal data. Herewith we would like to inform you about our data collection and data use.
1. Controller
The controller for the collection, processing and use of your personal data as defined by the Federal Data Protection Act is Unterwegs Outdoor Shop GmbH, Flutstraße 84a, 26386 Wilhelmshaven.
If you want to object to the collection, processing or use of your data by Unterwegs in accordance with these data protection regulations either fully or in part, please communicate your objection via email, fax, or by letter:
Unterwegs Outdoor Shop GmbH
Flutstraße 84a
26386 Wilhelmshaven
Phone: 0049 +(0)4421/500380
email: shop@unterwegs.biz
Tim Spiekermann
Schulstraße 24
26936 Stadland
Phone: 0049 +(0)4737/940800
email: info@computer-spiekermann.de
2. Collection of General Information
Generally we do not collect your personal data when you visit our website. However, general information is automatically collected when you enter our website. This information (server logfiles) contains for example the kind of web browser, the system software, the domain name of your internet provider. This information cannot be used to identify an individual. This anonymous information is technically necessary to deliver the content of our website correctly and is generated compulsively when using the internet. We use anonymous information statistically to optimize our website and its backend technology.
3. Cookies
3.1 General
Our website uses so-called cookies that serve to make our websites user friendlier, more effective and safer. Cookies also help us to track the site visits and the overall site navigation. Cookies are small text files that are stored on the user's computer. Most of the cookies used by us are deleted from the user's hard drive at the end of their browsing session (so-called session cookies).
There are also other cookies, which remain on the user's hard drive and enable us to recognize the computer on the next visit (so-called permanent cookies).
No personal data is stored in the used cookies. The cookies only provide anonymized data. Naturally you can reject the cookies provided that your browser allows this. Please note that specific functions of this website may only be usable partly or not at all when your browser is set to reject cookies (from our website).
3.2 Google Remarketing
This website uses Google's remarketing function. This function is used to show website visitors interest-based advertising within the Google advertising network. A cookie is saved in the browser of the website visitor which makes it possible to recognize the user when he enters sites that belong to Google's advertising network. Here the user can be shown ads that refer to content the user accessed before on sites that use Google's remarketing function. According to Google, no personal data is collected during this process. If you do not want to be the addressed with Google's retargeting ads you can deactivate this function by adjusting your settings under http://www.google.com/settings/ads. Alternatively you can deactivate the use of cookies for interest-based advertising by following the instructions under http://www.networkadvertising.org/managing/opt_out.asp.
3.4 Facebook Ads
We use Facebook Website Custom Audiences, Lookalike Audiences and the Conversion Pixel of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (referred to as “Facebook”). This is a marketing service from Facebook. This enables us to display individually tailored and interest-based advertising on Facebook to certain groups of pseudonymised visitors to our website who also use Facebook.
A Facebook pixel tag is integrated on our website. This is a Java Script code that is used to store non-personal data about the use of the website. This includes your IP address, the browser used and the source and target pages. This information is transmitted to Facebook servers in the USA. This information is transmitted to the USA on the basis of the standard data protection clauses of the European Commission in accordance with Article 46 (2c) GDPR.
Facebook designed also extensive technical and organizational measures to protect personal data from accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access.
It checked whether you have saved a Facebook cookie. The Facebook cookie is used to automatically determine whether you belong to the target group relevant to us. If you belong to the target group, we will show you ads on Facebook. During this process, you will not be personally identified by us or Facebook by comparing the data.
You can object to the use of the pixel on the Facebook website. After logging in to your Facebook account, you will be taken to the settings for Facebook ads. You can find more information on how the Facebook pixel works at: https://www.facebook.com/about/privacy
To withdraw your consent, please go to this page: https://www.facebook.com/settings/?tab=ads# and deactivate personalized advertising. You can revoke the consent you have given us at any time. As a result, we will no longer be allowed to continue the data processing described above, which is based on this consent, in the future.
4. Personal Data
4.1 General
Personal data is only collected when you yourself transfer your data for order processing, for opening a customer account, or in the context of contacting us. We collect only such data as is necessary to complete your order. We use this data at any one time without your explicit consent solely for contract settlement or for processing your inquiries.
Your telephone number is needed in case of potential inquiries, returns, replacements or a delay in delivery. You will not receive phone calls or text messages for promotional purposes from us.
Your personal data is guarded against theft and data misuse by state of the art technique. Your personal data is being transferred in encrypted form (SSL).
After your order has been entirely processed and after the due amount has been paid your data will be stored for the period of time required by tax and legal regulations. After this period has expired your data will be deleted.
We will not pass on any of your contact data for promotional purposes.
For security reasons and in your interest we do not save your credit card data. Therefore you will have to enter your credit card data anew with every purchase.
4.2 Contact Form
When you contact us via the contact form or via e-mail we store the data you provide in order to answer your inquiry and possibly arising further questions.
4.3 Data Deletion
Of course we disclose information about what kind of data we have stored about you whenever you ask us. We rectify or delete this data if you wish as long as no overriding legal grounds exist. Please use the contact data shown at the beginning of this Privacy Policy to contact us.
4.4 Transfer of Personal Data
4.4.1 Order Processing
During order processing personal data necessary for successful delivery is transferred to the carrier we contracted. For the purpose of notification of dispatch and for parcel tracking and tracing we transmit your email address together with your postal address to the chosen carrier DHL or UPS.
We transfer your payment data to the contracted bank. For security reasons and in your interest we do not save your credit card data. Therefore you will have to enter your credit card data anew with every purchase. You pay safely via Saferpay, a PCI DSS certified product. Saferpay supports all common safety standards, the e-payment solution is certified according to the Payment Card Industry standard (PCI DSS) and is internationally approved for the 3-D Secure technique of Visa and MasterCard ("Verified by Visa" and "MasterCard Secure Code").
4.4.2 Credit assessment and address verification
If we deliver on invoice we reserve the right to check the buyer's creditworthiness through mathematical and statistical methods in order to protect our own interests. The personal data required for this check is transmittd to one of the following service providers:
Germany:
infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden
CRIF GmbH, Leopoldstraße 244, 80807 München
The credit check can include probability values (so called score values). If score values are incorporated in the results of the credit check then these values are based on scientifically approved mathematical and statistical methods. We use the result of the credit check in regard to the statistical probability of a payment default when we decide to start, continue or discontinue a contractual relationship.
Information regarding the verification of your address (checking deliverability) is obtained from
informa Solutions GmbH
Rheinstraße 99
76532 Baden-Baden
For this purpose, we communicate the necessary data (your complete name, address and, where appropriate, date of birth) to the company named above. They will use this data in future also to verify your address and identity when dealing with other compa-nies and for scoring procedures. Based on mathematical-statistical methods, scoring calculates the probability value of certain future behaviours and utilises relevant data to achieve this.
4.4.3 Credit assessment and address verification for Austrian customers
We transfer your data (name, address and - if applicable - email-address and date of birth) to
Experian Austria GmbH, Gumpendorfer Straße 19-21/1/6.OG, 1060 Wien
The purpose of this transfer is to check the credit-worthiness and to obtain data for the evaluation of the risk of payment default based on mathematical and statistical methods that utilize business information and address data. Another purpose is to verify your address for deliverability. The legal basis for this transfer of your data are Art. 6 (1) lit. b and Art. 6 (1) lit. f of the EU-GDPR. Such transfer is only permitted as far as it is necessary to protect the legitimate interests of our company or of a third party and these interests are not outweighed by the interests of the fundamental rights and fundamental freedoms of the data subject that demand the protection of their personal data. Our legitimate interest is to obtain information regarding the credit-worthiness of our customers and to verify their addresses in order to be able to accurately assess the risk we incur by delivery in advance of payment. Detailed information about the processing of personal data by Experian Austria GmbH according to Art. 14 EU-GDPR can be obtained from their website under https://www.experian.at.
5. Product Reviews
When users review products, their first name and the first letter of their last name are saved and published online. The user can object to the publication of the product review any time.
6. Newsletter
In addition we collect personal data when you register for our email newsletter. This data is used by us for our own advertising purposes in form of our email newsletters.You can unsubscribe from our email newsletter at any time via the respective link in the newsletter or by sending us a corresponding message. After unsubscribing your email address will immediately be deleted from the newsletter mailing list.
Our newsletter is send with Inxmail.
7. Use of Web Analysis Software
7.1 Matomo
For optimization purposes, this website collects and stores anonymous data using the open source software Matomo (www.matomo.org). From this data user profiles are created with pseudonyms and for this cookies are used. Cookies are small text files that are stored locally in the cache of the user's internet browser. Cookies permit the recognition of the particular internet browser. The data collected with the Matomo technolog (including your anonymized IP address) are transmitted to our server and stored for usage analysis which helps us to optimize our website. The information in the pseudonymous user profile created through the cookie are not used to identify the user personally and also will not be merged with personal data of the bearer of the pseudonym. You can reject the use of cookies and thereby the tracking by adjusting your browser settings accordingly. As a result, some functions of this website may restricted or not usable at all.
7.2 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: Google Analytics Opt-out Browser Addon
Google Analytics in consent mode: In consent mode, personal user data is processed by Google for measurement and advertising purposes, depending on the user's consent. Consent is obtained from users as part of our online services. If the users do not give their consent at all, the data will only be processed on an aggregated level (i.e. not assigned and summarized to individual users). If the consent only includes the statistical measurement, no personal data of the user will be processed for the advertisement placement or the measurement of the advertising success (so-called "conversion"); Website: https://support.google.com/analytics/answer/9976101?hl=en.
7.3 Facebook
Our websites use social plug-ins of facebook.com. The plug-ins are marked with the Facebook logo or with the add on “Facebook Social Plug-In“.
When you access one of our websites containing such a plug-in, your browser builds up a direct connection to Facebook's servers. The content of the plug-in is transmitted from Facebook directly to your browser which then embeds this content in the website.
Through the embedded plug-ins Facebook receives the information that you have accessed the respective website. If you are logged into your Facebook account, Facebook can allocate your visit to your Facebook account. When you for example click the „I Like“ button or when you comment something, this information will be transmitted to and be stored by Facebook.
Please refer to Facebook's privacy policy for information on the purpose and extent of the data collection and its further handling by Facebook and your rights and setting options for privacy protection.
If you do not want Facebook to collect data via our website you have to log out of your Facebook account before visiting our website.
Even when you are not logged in at Facebook data will be transmitted to Facebook from sites with active Facebook elements. With every website access Facebook sets a cookie with an identifier, this cookie is valid for two years. As your browser transmits this cookie unquestioned with every connection to a Facebook server, Facebook basically could create a profile which websites the user allocated to this identifier has been accessing. Then it could also be possible to allocate this identifier to a person later on, for example when registering at Facebook.
If you do not want Facebook to collect data via these cookies you can set your browser options in such a way that third-party cookies will be disabled. Then your browser will not send the embedded contents of third parties to the server. With this setting the “I Like“ button will be disabled. However, other multi-page functions might be restricted as well.
7.4 Embedded YouTube Videos
On some of our websites we embed YouTube videos. The operating company of the respective plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a site with the YouTube plugin a connection to the servers of YouTube is established. YouTube receives information about which sites you visit. If you are logged into your YouTube account YouTube can allocate your browsing behavior to your person. You can prevent this by logging out from your YouTube account before visiting other websites.
When a YouTube video is played the operatoring company uses cookies to collect information about the user behavior. YouTube also uses other cookies to store non-personal data. If you want to prevent this you have to block the use of cookies in your browser.
For further information about the privacy policy of YouTube go to: https://policies.google.com/privacy?gl=DE&hl=en-GB
7.5 Hotjar
This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).
Hotjar is a tool for analyzing user behavior on this website. With Hotjar we can e.g. record your mouse and scroll movements and clicks. Hotjar can also determine how long you stayed on a certain spot with the mouse pointer. Hotjar uses this information to create so-called heat maps, which can be used to determine which website areas are viewed by website visitors. We can also determine how long you stayed on a page and when you left it. We can also determine the point at which you interrupted your entries in a contact form. This function serves to improve the web offers of the website operator.
Hotjar uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. cookies or the use of device fingerprinting). This analysis tool is used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent was requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Article 6 Paragraph 1 lit. the consent can be revoked at any time.
If you would like to deactivate data collection by Hotjar, use the following link: https://www.hotjar.com/opt-out Please note that Hotjar must be deactivated separately for each browser or for each end device. For more information about Hotjar and the data collected, see Hotjar's privacy policy at: https://www.hotjar.com/privacy
8. Google Ads
Our website uses Google conversion tracking. When you click on a Google ad Google Adwords stores a cookie on your computer or mobile device. This cookie will be deleted after 30 days. It does not identify individuals but is used to track the user so that Google and the target site as well can analyse that the user has first clicked the ad and was then referred to the target site. Each Google Adwords customer receives an individual cookie, thus the user cannot be tracked across target sites. The data collected using the conversion cookie is used to generate conversion statistics for AdWords customers. The customers receive information about the total number of visitors that click the ad but they do not receive information that identify individuals.
If you do not want to take part in tracking you can reject the cookies for example by adjusting your browser settings so that cookies are generally deactivated or in such a way that cookies from the domain "googleleadservices.com" are blocked.
9. Your Rights: Access, Rectification, Restriction, Erasure and Objection
You have the right to know what data has been collected about you and how it is processed. You also have the right to correct, restrict, block, or even delete this data when necessary, as long as no overriding legal grounds exist. Please contact us if you have questions about the collection, processing or use of your personal data.
Also, please feel free to contact us for requesting information disclosure, blocking, deletion or changing of your personal data or if you want to withdraw your former acceptances. Please refer to the start of this page for our contact data.
10. Revision of our Privacy Policy
We reserve the right to revise this privacy policy so that it always corresponds to current legal requirements or to implement changes to our services. When you visit our website the next time, the new privacy policy is valid.